Tebubio facilitates Life Sciences Research every day, contributing to advance Science for a brighter future. Through our local offices located across Europe, we support Life Sciences and Biotechnology Researchers with a unique, holistic range of solutions to advance their projects faster :

• We enable researchers to be at the forefront in their Research with access to cutting-edge biological solutions sourced from reputed global Life Sciences suppliers.
• We accelerate their Research thanks to our Contract Research Services’ strong expertise in mRNA production & delivery, cell line engineering & protein production, cellular studies and biomarkers analysis when they lack time, routine practice or expertise.
• We streamline their ordering process thanks to our e-procurement solutions, enable them to benefit from our many years of supply chain experience in handling biological solutions, save significant time andavoid administrative complexity as they can rely on the permits and certifications we hold

Reporting to the Office Manager, you will contribute to the efficient functioning of the local office. You will fulfill all tasks required to ensure the smooth execution of the sales plans as well as providing an excellent customer service for the local contacts and, when appropriate, for all group contacts.

The Sales Assistant’s role :

Answering incoming requests for an optimal customer experience

• Answering all incoming requests through our CRM
• Issuing prompt and accurate quotes using our ERP
• Accurate and timely entry of orders in the ERP
• Keeping customers’ records updated in the CRM : relevant information, interactions and documents
• Ensuring the best possible customer journey through smooth coordination with both the local team members and other departments

Supports running of the local office

• Assists the Office Manager in duties related to office administration and housekeeping
• Follows up on customer invoices, enters customer payments and general accounting documents in the ERP and relevant databases
• Identifies needs for improvement or training and reports these to the Office Manager
• In some cases, the Sales Assistant can support the Office Manager with duties relating to trade agreements and other tasks as required
• Supports the sales team through actions discussed with the Office Manager

This position is located at our UK office, in Werrington, Peterborough. Home working is possible in compliance with our company guidelines.

To succeed in this position, you must have :

• 2 years’ studies post-secondary school, or similar administrative experience
• Fluency in English
• Soft skills : autonomy, customer centric, excellent communication (written / verbal / telephone), ability to multi-task, proactivity, organizational skills, team player
• Full UK Driving License and own transport

If you feel this position is right for you and matches your skills and ambitions, please apply ! A team member from Tebubio will consider your CV and contact you for the next steps.

• Working in a people-centric organization of around 100 employees, offering opportunities to interact with European colleagues and global customers.
• The opportunity to feel fulfilled by supporting researchers in the domains of biotechnology, pharmaceutical and academic research.
• Evolve in a dynamic environment with teamwork and support. A training program will be prepared for your development from day one.

As an equal opportunity employer, we value diversity and welcome applicants from all backgrounds.